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Only 20% of New Zealanders have income protection insurance compared with 95% who have their car and home covered

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When it comes to insurance, New Zealanders place greater emphasis on their cars and homes than they do their lives or future income, according to a recent survey by the Financial Services Council (FSC).

The Council, in a statement released Monday, reported that while more than 95% of homes and cars are insured in New Zealand, only 57% of Kiwis have life insurance and even less have income protection insurance; “barely 20%.”

The survey found that 60% of those questioned about their insurance coverage and levels found the area of personal risk insurance “all too hard.”

Council spokeswoman and former Prime Minister Jenny Shipley, speaking at an Australasian Life Underwriters and Claims Association conference on Monday, said the statistics led her to believe that New Zealanders placed “greater value on their assets than their lives, household income and their family’s future.”

However Shipley said the insurance industry was also to blame for not making it easier to understand the insurance process, products and value for money.

“Market research indicates there is no hostility to the idea of personal risk insurance. In fact most people understand its value but don’t know how much they need, or feel confident about purchasing it,” she said. “People don’t know where to obtain objective advice.”

As an example, one woman who participated in a focus group related to the FSC’s survey said it took her five hours researching personal insurance products before she could begin to make sense of it.
To “demystify” some of the confusion for the public, the Financial Service Council plans to release over the next month information on the relative risk of long periods off work following an accident, a major sickness or unemployment.

The Council also plans to start offering advice through its website, and through  social media channels. It also plans on targeting people at “relevant learning moments” such as buying a first home or the arrival of a baby.

Full details of the survey undertaken by Nielsen on behalf of the Council will be released at a later date along with a more comprehensive study into insurance in New Zealand. The Financial Services Council has 21 member companies and 18 associate members. Members manage more than NZ$60 billion in savings and provide financial services to more than 1,800,000 New Zealand investors and policyholders.
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